WooCommerce subscription data sync to ChartMogul analytics

Create Free AccountNo Credit Card Required!
Sync to ChartMogul

The Health of your Business

Do you need more than the out-of-the-box transactional reports in WooCommerce? We enable you to understand the key SaaS based metrics for your business by helping re-envision your WooCommerce data in ChartMogul.

Understand your MRR movements, churn, lifetime value, cohort retention, and a lot more!

The Health of your Business

Boost Your Sync with Custom Sidecar Logic

Billing data is messy, systems are customizable, and you bill in a way that works for you. We have the ability to quickly add custom logic to your sync with WooCommerce so that it works for you - while also working for ChartMogul.

Sidecar Logic

How it Works

  • SaaSync connects to WooCommerce and ChartMogul
  • We do a review with you to identify any non-standard configuration or usage of WooCommerce
  • We configure the sync to work with your instance of WooCommerce
  • Data is continuously synced from WooCommerce to ChartMogul

What is ChartMogul?

ChartMogul is a subscription data platform that makes it simple to consolidate, clean, segment, and visualize your billing data. It enables you to better understand your key SaaS metrics such as MRR, LTV, Churn, and cohort retention.


Pricing Starts at $19/mo per Connection Source

Based on Monthly Invoice Gross Revenue*

< $5k
* Based on previous 3 month average.
** Custom sidecar logic is an additional $100/mo.

Frequently Asked Questions

1. What does the SaaSync integration for WooCommerce do?Expand/Collapse

The integration pulls sales information (customers, subscriptions, invoices and payments) and transforms the data into a way that it can be connected and sent to ChartMogul.

2. Do I need WooCommerce Subscriptions to use SaaSync?Expand/Collapse

Yes. You will need to be using WooCommerce's Subscription Extension in order for this sync to work.

3. What kind of API Key is needed to enable the WooCommerce integration?Expand/Collapse

There are two things to keep in mind in order to properly setup an API key for use with WooCommerce and SaaSync. The first thing is that the API key must be associated with a user that has a Shop Manager role. The second thing to note is that if the key is given Read/Write permissions SaaSync can properly setup the appropriate webhooks that are needed for the integration to work. On the other hand if you desire to only give the key Read permissions the integration will still work but only after you manually setup the webhooks information in WooCommerce.

4. What are the requirements of the WooCommerce integration?Expand/Collapse

In addition to using WooCommerce's Subscription Extension, you must be using WooCommerce 3.5 or newer (REST API v3) and WordPress 4.4+. You must enable pretty permalinks in Settings > Permalinks (default permalinks will not work).

5. How does the SaaSync integration for WooCommerce work?Expand/Collapse

SaaSync will pull the data from WooCommerce via API. It will automatically transform the data into the required format for sending it on to ChartMogul.

6. Does SaaSync store my customer information on its servers?Expand/Collapse

We do not store your WooCommerce customer data. For performance reasons and to reduce API rate limit exceptions, we may cache some data for up to one hour at which time the cache is cleared. We also may log error responses from the source / destination systems for up to 14 days and log an audit trail of actions peformed for up to 30 days.

7. What are the known limitations of the WooCommerce integration?Expand/Collapse

This integration is currently in beta.

When sending WooCommerce data to ChartMogul, we strongly recommend setting your churn recognition setting in ChartMogul to Always recognize cancellations as churn at the time of cancellation. This allows us to properly set the churn date that the billing system provides. This is a global setting and will affect all data sources.

Get Started Today

Get started for free! Create an account and setup your sync pipeline to start your first sync today!

Create Free AccountNo Credit Card Required!