Zuora Help

ChartMogul for Zuora by SaaSync


Integration FAQ

1. What does the SaaSync integration for Zuora do?Expand/Collapse

The integration pulls sales information (customers, subscriptions, invoices, credit memos, and payments) and transforms the data into a way that it can be connected and sent to ChartMogul.

2. How does the SaaSync integration for Zuora work?Expand/Collapse

SaaSync will pull the data from Zuora via API. It will automatically transform the data into the required format for sending it on to ChartMogul.

3. Does SaaSync store my customer information on its servers?Expand/Collapse

We do not store your Zuora customer data. For performance reasons and to reduce API rate limit exceptions, we may cache some data for up to one hour at which time the cache is cleared. We also may log error responses from the source / destination systems for up to 14 days and log an audit trail of actions peformed for up to 30 days.